tata999 handles your information, wallet activity and session data with a clear purpose: to operate your account and process transactions through configured local payment routes like Nagad and Rocket. This policy explains exactly what we collect, how we use it, and what choices you have — with access subject to your local law and eligible regions.
Account data clarity
Wallet transaction records
Your access rights
Local payment context
POLICY POSTURE
How tata999 Handles Your Information
When you open an account with us, we collect the details you provide during registration — your name, contact information and chosen login credentials. When you fund your account through Nagad, Rocket or bKash, we record transaction identifiers, wallet references and amounts to maintain an accurate account ledger. We do not store full mobile wallet credentials on our servers; that authentication stays between you and your payment provider. We also collect session data automatically: your device type, browser, IP address and the pages you navigate within the site. This helps us keep the account secure and detect unusual access patterns. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling a Nagad or Rocket transfer — it is only to complete the transaction you initiated. Data retention follows the period required for account operation and any applicable record-keeping obligation under relevant law. You can request a summary of the data we hold on your account by contacting support through the published routes listed on this page. Access to your account and this policy's scope depends on your local law and the eligible regions we serve.
Nagad wallet reference
Rocket transaction ID
bKash deposit record
Session device log
Account ledger entry
POLICY SCOPE
What This Policy Covers and What It Does Not
This policy applies specifically to data collected and processed through tata999 — your account profile, transaction history and site session activity. It does not extend to third-party services you reach from our pages. Understanding the boundary helps you know where to direct any data question.
Account Access Data
Covers the information you enter when creating or logging into your tata999 account — email, contact details and login activity. This data is held by us and governed fully by this policy. You can request a review or correction through our support route.
Wallet Transactions
Covers transaction records tied to Nagad, Rocket and bKash deposits or withdrawals processed via tata999. We hold the reference IDs and amounts on our ledger. The payment provider holds its own record under its own privacy terms, which are separate from ours.
Site Session Activity
Covers cookies, device identifiers and browsing behaviour on tata999 — pages visited, session duration and clickstream. We use this to keep your session secure and to understand how the site functions. You can adjust cookie preferences through your browser settings.
Third-Party Services
Does not cover external sites, game content providers or payment platforms you reach from our pages. Once you leave tata999 or interact directly with a wallet app, that provider's own policy applies. We have no control over how those services handle your data.
YOUR PRACTICAL CHOICES
Actions You Can Take Under This Policy
You have real choices about the data we hold. First, you can review the information stored against your account at any time by logging in and checking your account profile page — the fields shown there reflect what we have on record. Second, if any detail is incorrect — a wrong contact number or an outdated email — you can edit it directly in the account settings, or contact support if the field is locked. Third, you can ask us to explain what data categories we hold and how long we keep them. Fourth, if you believe data has been handled incorrectly, you can raise a formal query through our published support route. We aim to respond to data queries in a reasonable timeframe, though we do not publish a fixed SLA. Eligibility to exercise these rights may depend on your local law and the region from which you access the site.
Review Your Records
Log into your account and open the profile section. The information shown there is what we hold. Check it against what you submitted at registration and note any fields that look incorrect before contacting support.
Correct Account Details
Editable fields can be updated directly in account settings. For locked fields such as registered phone number linked to a Nagad or bKash wallet, contact support with the corrected detail and your account reference.
Raise a Data Question
If you want to know more about what data category we hold, why we hold it, or how long it is retained, send a written query through our support channel. We will respond with a clear explanation based on what is recorded for your account.
Request Support on Data Matters
For any concern about how your information has been used — including transaction records linked to Rocket or Nagad activity — contact us via the support route published in the section below. State your account email and the specific concern.
CONTACT PATHS
How to Reach Us About This Policy
If you have a question about your data, need to correct information, or want to understand how a specific record is held — these are the published routes for reaching us. Do not share your full wallet PIN or password through any support channel.
Live Chat Support
Open the chat icon on tata999 while logged in. State your account email and describe your data query clearly. This is the fastest route for account-level questions including wallet record clarifications.
Email Support
Send your data query to the support email address published in your account dashboard. Include your registered contact detail and the specific data matter — for example, a Nagad transaction reference you need explained or corrected.
Account Help Centre
The help section within your signed-in account area contains published articles on data handling, cookie settings and account corrections. Check there first before raising a direct support query, as many common data questions are answered in detail.
DATA HANDLING DETAIL
How We Manage Data on This Platform
Our approach to data handling is built around four practical areas: what we store, how long we keep it, how we secure it and how you can request changes. Each area has a clear process rather than a vague assurance.
Cookies and Session Data
We use cookies to maintain your login session and understand site navigation. You can manage cookie preferences in your browser settings. Disabling certain cookies may affect how account features work on mobile access, particularly the wallet top-up flow.
Account Security Measures
Account access is protected by your login credentials. If you notice a session you do not recognise in your account activity log, use the published support route to flag it immediately. We do not ask for your wallet PIN through any channel.
Data Retention Period
We keep account and transaction records for the period necessary to operate your account and meet any record-keeping obligation under applicable law. When retention is no longer required, records are removed from active systems. Timelines depend on local legal requirements.
Requesting Changes or Deletion
To request a change to your stored data or ask about deletion, contact us via the email or live chat route. We will confirm what can be amended and what must be retained for legal or transaction-record purposes, such as Rocket or bKash payment history.
PRIVACY QUESTIONS
Common Questions About This Privacy Policy
These are the questions we hear most often about how tata999 handles account data and personal information. If your question is not covered here, reach us through the support routes listed above.
What personal data does tata999 collect when I register?
We collect the name, contact details and login credentials you enter during registration. We also log your device type and IP address during sessions. We do not collect data beyond what is needed to operate your account and process transactions through routes like Nagad or bKash.
Does tata999 share my data with third parties?
We share data only where necessary to complete a transaction — for example, passing a reference to a Rocket or Nagad payment processor to confirm a deposit. We do not sell your personal data. Game content providers on the platform operate under their own data terms for in-session activity.
How do I find out what data is stored against my account?
Log in and open your account profile page. The information shown there reflects what we hold. For a fuller account of stored data categories, send a written request through the live chat or email support route with your registered account detail.
Can I correct a wrong detail — like an email or phone number linked to my wallet?
Editable fields can be updated in account settings. If the field is locked — for example, a phone number tied to a Nagad wallet — contact support with the corrected information and your account reference. We will confirm what can be changed and what verification is needed.
How long does tata999 keep my transaction records?
Transaction records, including bKash and Rocket deposit references, are kept for the period required to operate your account and meet any applicable legal obligation. The exact retention period depends on local law and the nature of the record. Contact support if you need specifics for your account.
Does this policy apply if I access the site from outside Bangladesh?
This policy covers data processed through tata999 regardless of where you connect from. However, your right to access the platform and your data rights under this policy both depend on your local law and the eligible regions we serve. Check local regulations before accessing the site.